Rules / Regulations / FAQ / Restrictions

	Rules / Regulations / Restrictions

1.	For now account creation is handled manually. It can take up to 72 hours* for an account to be created once the payment has been received. Once an account is created the user ID and Code will be emailed to the payee. * Between May 11 and 16, 2011 this might take longer.

2.	The price of a package is fixed and can not be negotiated, if you wish to pay for less searches (or more) contact us using the Custom contact us form.

3.	In the event of a website outtage that no longer allows paying users to log in and perform searches, the user can email us with their name/password and serialnumbers that the user wants to look up, we will then provide all the available specs and information in a reply email. Since the desired information is still available this way a refund will not be issued.

4.	Payments received through any other way than the designated "Buy Now" buttons will be handled as donations and will not add searches to an account nor is it refundable.

5.	Two free searches are permitted by any user of appleserialnumberinfo.com (with account or without). Payments are for the specific amount of searches described in the package. Free searches will not be added to the account if not used.

6.	When or if appleserialnumberinfo.com detects fraudulent activity with the use of an account such as attempting to copy specifications etc. the account will be deactivated immediately without warning. No refunds.

7.	When a search is done for an unsupported model the search will not be deducted from your total.

8.	Each package can only be purchased a max. of twice a month. If a user does purchase a package more than twice a month the searches won't be added to the account until the next month.

9.	This page, the packages page and their contents may be edited/altered at any time. As soon as they are altered the new information applies.

	Why do we charge for this?
	Appleserialnumberinfo.com generates enormous amounts of traffic / bandwidth use every month. Roughly 10GB per 1 million users. In November 2009 we had over 5 million unique users perform a search on this website. We pay our hosting provider for a capable traffic / bandwidth limit but by letting users perform more than 3 searches a day we wíll exceed this limit. Basically paying for an account = paying to exceed our traffic and bandwidth limits.

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